Terms of Service

1. Acceptance and Eligibility

By accessing or using the Services, you agree to these Terms. You must be at least 18 years old to use the Services. If you use them on behalf of a company, you confirm that you are authorized to accept these Terms for that company, and "you" includes the company.

2. Acceptable Use

You may not use the Services for unlawful purposes, interfere with their operation or security, scrape or bulk-download data, share your login, or misrepresent your identity or company. All content and materials on the Services are protected by copyright and may not be copied or redistributed without our written consent.

3. Intellectual Property

All trademarks, logos, and content of DyeConverter™ are owned or licensed by us. The matching algorithms, scoring methodology, and underlying data architecture of the DyeConverter platform are proprietary and patent pending. Nothing in these Terms grants you any license to reverse-engineer, extract, replicate, or reuse our algorithms, matching logic, or aggregated data.

4. Supplier Accounts, SKU Data, and Required Documentation

Suppliers listing products on DyeConverter must provide, for each SKU submitted:

• A current Technical Data Sheet (TDS)
• A Certificate of Analysis (COA)
• A Regulatory Data Sheet
• A Product Specification Sheet

Every application is reviewed personally before an account is approved. Approval lets you build a profile and upload documentation. It does not publish anything automatically. Publication of any supplier profile or SKU listing remains at DyeConverter's sole discretion, and we may remove a listing at any time, including after an audit. Suppliers represent that all documentation submitted is accurate and current, and that they have the right to submit it.

5. How We Handle Your Data

We do not sell, license, or rent supplier company data, uploaded documents, SKU-level formulation data, or customer usage data, and we never share them with another supplier, competitor, or platform user. Your uploads are used to power your own listing and to return matches to customers searching the platform. We share data only with the service providers we use to run the Services and where the law requires it, as described in our Privacy Policy. A supplier can never see another supplier's data, and this is enforced at the database level, not just hidden in the interface.

6. Fees, Subscriptions, and Automatic Renewal

Supplier listings. Supplier listings are free through December 31, 2026. Beginning January 1, 2027, supplier accounts cost $49.99 per month for unlimited SKU listings. The subscription renews automatically every month and you will be charged $49.99 each month until you cancel. Charges are processed by Stripe using the payment method you provide; we never store your full card number. We will email you before your first charge.

Cancelling. You can cancel at any time by emailing info@dyeconverter.com or through your account. Cancellation takes effect at the end of the current billing period, and you keep access until then. We do not issue partial-month refunds.

Price changes. We will give active subscribers at least 30 days' notice by email before any price change, and you can cancel before it takes effect.

Pro, Enterprise, and custom plans. These are governed by your order form or written agreement with us. If that agreement conflicts with these Terms, the agreement controls.

7. Suspension and Termination

You may stop using the Services at any time. We may suspend or end your access if you breach these Terms, fail to pay, or put the Services or other users at risk. Sections 3, 5, and 8 through 12 survive termination.

8. No Warranties

To the maximum extent permitted by law, the Services, the DyeConverter platform, and all matching results are provided "as is" and "as available," without warranties of any kind, express or implied. Matches, confidence scores, and dosage estimates are decision-support tools. They are not a substitute for bench validation, stability and shelf-life testing, regulatory review, or your own quality processes. We make no guarantee of accuracy, availability, or outcomes.

9. Limitation of Liability

To the maximum extent permitted by law, DyeConverter and its officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill, arising from or related to the Services. Our total liability for any claim arising from or related to the Services will not exceed the greater of the amount you paid us in the 12 months before the claim or US $100.

10. Indemnification

You agree to defend and indemnify DyeConverter against any claims, losses, and expenses, including reasonable attorneys' fees, arising from your misuse of the Services, your breach of these Terms, or any documentation or data you submit.

11. Governing Law and Disputes

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. Before filing any claim, you agree to contact us and try to resolve the dispute informally for at least 30 days. Any dispute that is not resolved will be brought exclusively in the state or federal courts located in Delaware, and both parties consent to their jurisdiction.

12. Changes to These Terms

We may update these Terms from time to time. We will post changes on this page with a new effective date and, for material changes, notify account holders by email before they take effect. Continued use after a change takes effect means you accept the updated Terms.

13. Contact

DyeConverter Inc
131 Continental Drive, Suite 301
Newark, DE 19713-4323
info@dyeconverter.com